Our approach
We focus on the people side of business to help drive successful change and improve your bottom line.
Successful change – whether cultural, technological or operational – depends on the ability of employees at all levels to cooperate, adapt and take critical actions. We will work with you to create or evaluate existing programs to ensure they drive the behavior you desire. And we will work directly with your employees to teach them how to communicate better, connect with each other and collaborate more effectively to create a culture that will help your company thrive.
Our work with teams and individuals enhances their ability to progress through these four critical steps:
Successful change – whether cultural, technological or operational – depends on the ability of employees at all levels to cooperate, adapt and take critical actions. We will work with you to create or evaluate existing programs to ensure they drive the behavior you desire. And we will work directly with your employees to teach them how to communicate better, connect with each other and collaborate more effectively to create a culture that will help your company thrive.
Our work with teams and individuals enhances their ability to progress through these four critical steps:
COMMUNICATE
Being able to communicate effectively – particularly around difficult issues – is a key skill in both our personal and professional lives, yet it is something we are not taught in school and often handle poorly as adults. As a result, employees may avoid having important conversations, creating tension, eroding trust and adversely affecting their ability to work well together. The primary step to building strong work teams is ensuring that employees have the skills and confidence to communicate their perspectives authentically without causing damage to the working relationships that are essential to business.
|
CONNECT
Once people can express their thoughts fully without doing damage to others, they begin to build trust and form the connections needed to collaborate. At this stage, business leaders can invite employees to share in their vision, goals, values and plans. Employee engagement is enhanced when employees feel connected to each other and to their company's mission and values. Studies have shown that companies with higher numbers of engaged employees outperform their competitors in financial metrics and job satisfaction.
|
COLLABORATE
Having formed authentic connections and trust, employees begin to respect each other's contributions and honor their different viewpoints. Rather than rejecting their colleagues’ viewpoints, they see them as opportunities that can strengthen eventual solutions. Using their newly learned communication skills, they use constructive disagreement to collaborate in order to create more robust decisions. They see the value of coming together to build better, multi-dimensional solutions to business problems.
|
CREATE
Meaningful collaboration allows employees to create solutions to shared problems. Energized by their opportunity to contribute to the organization's success, employees feel a tremendous sense of empowerment, possibility and engagement. Furthermore, they begin to change how they manage the people who report to them, encouraging them to communicate, connect, collaborate and create just as they have. This process flows through the business to create a more engaged workforce that is empowered to achieve the company’s goals and attain success.
|